Accessibility

Bodmin Jail is committed to providing equality of service, access and facilities for all – for both our visitors and our staff – where necessary and reasonable in line with the requirements of the Equality Act and within the constraints of the listed building.

Getting Here

The new public car park in Berrycoombe Vale will have accessible spaces for those vehicles displaying a blue badge and is due to open soon. In the meantime, we would advise that visitors can be dropped at the front gate of the attraction before parking. Our team is happy to assist.

A free passenger assistance service will be available to and from the car park when it opens for those less able to walk.  This can be booked on Tuesday and Wednesday until 4pm only, please call 01208 76292 to book this service.

From the new Berrycombe Vale car park, visitors will need to walk up approximately 300 metres on the pavement to the main entrance of the attraction. The pavement is fully accessible to wheelchair users.

The main entrance courtyard is gravelled with solid, even surfaces laid across the main routes in and out to enable easy movement.

Getting Around the Attraction

Visitors first enter the new building, where they are guided down a staircase to the lowest level of the attraction. A platform lift provides alternative access.

The route through the new ‘Dark Walk’ attraction is level. When visitors reach the original jail building, they are taken up a level, accessed by stairs or a platform lift.

On the other side of the original jail wing, visitors move outside across a ramp, sheltered by a glazed canopy before entering another building.

The next part of the attraction carries on up slopes through the building and out onto a resin-bound gravel ramp. There are zig-zag bends leading up the slope to the former stables area. This area has large stone slabs, but is otherwise level.

The new Gift Shop has level access or ramps.

Please note: the existing building has some narrow, original doorways that are 75cm wide. This should accommodate standard size wheelchairs and conforms to building regulations for existing buildings. However, visitors with wide wheelchairs should contact the attraction before visiting to discuss individual needs.

Visitors with Photosensitive Epilepsy

If you are photosensitive and can have seizures caused by light, please be aware parts of our attraction may be unsuitable for you. For more information please call us on 01208 76292

Toilets

One accessible WC is available in the Naval Wing level after the main AV area.

If you have any further questions, please contact us here

Proof of Disability

Carers will enter the attraction for free when assisting a disabled visitor.

Guests able to provide evidence of their disability will be entitled to bring a carer free of charge.

For proof of disability please bring ONE of the following forms of documentation:

  • Entitlement to Disability Living Allowance for children under 16 or DLA/Personal Independent Payments (PIP) for those aged 16-64, either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book.
  • Attendance Allowance or Carer's Allowance letter of award.
  • Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded Incapacity Benefit or Employment and Support Allowance (ESA).
  • A valid Blue Badge.
  • In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI).
  • A local authority registration document which is local to the attraction where it is being submitted.
  • A recognised Assistance Dog ID Card.
  • Credibility’s Access Card.

Please note that all documentation should be dated within 2 years.