FAQs

Tickets

We recommend you arrive 15 minutes before your booked timeslot.

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Yes, however we will only be able to offer you the available timeslots, and this may involve a wait.

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Not presently, all bookings will be online only. Due to government guidelines in reference to COVID-19, we have limited the number of visitors that can visit Bodmin Jail at any one time. This means that you will need to book into a time slot ahead of your visit. As spaces are limited, we strongly suggest you reserve tickets early for your preferred date and time.

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There is no need to print your confirmation email if you would prefer to use your smart phone to show this to us.

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Please call our customer service line on 01208 76292, with your name and the date you have booked ready to hand.

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Yes, if you have the booking confirmation you can collect the tickets.

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We love dogs at Bodmin Jail, and understand that dogs are a big part of the family and your holiday here in Cornwall.

However, we believe dogs would not enjoy the nature of the new ‘Dark Walk’ and jail experience and for their health and wellbeing we have taken the decision to not allow dogs into the new attraction. Well-behaved dogs will still be welcome in the Courtyard, diner and any outdoor area.

We don’t want you to miss out during your visit here at Bodmin Jail, so we do recommend leaving dogs at home so as not to restrict you. To assist with your planning, we estimate the Bodmin Jail experience to last between 1.5 and 2 hours.

Any dogs must not be left unattended or tied up and we ask that you pick up any dog mess. Following advice from the RSCPA, we do not advocate leaving dogs in cars whilst visiting the Jail. Please note that Registered Assistance Dogs are allowed into all parts of the attraction.

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No, when you purchase a disabled ticket, you will also receive a free carer ticket. The whole site is now fully accessible.

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Yes, we can alter the date or time of your ticket(s) Please call our customer service line on 01208 76292 and have your booking confirmation to hand. Please note that all date changes are subject to availability and must be made before the date of your visit.

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We recommend you allow 1.5/ 2 hours to experience the attraction

 

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Our concession rates are for the over 60’s, students and disabled visitors. Carers will enter the attraction for free when assisting a disabled visitor.

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Our tickets are non-refundable; however, we can alter the date of your ticket(s) To do this, please call our customer service line on 01208 76292 and have your booking confirmation to hand. Please note that all date changes are subject to availability and must be made before the date of your visit.

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If you are photosensitive and can have seizures caused by light, parts of our attraction may be unsuitable for you. For more information please call us on 01208 76292

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Filming and photography is prohibited in the Bodmin Jail Attraction 

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Events and Experiences

All paranormal events are in darkness at some point with the exception of our Historical Jail Tour and Paranormal Tours which are held from 18:30-20:30pm.

 

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Our events are not sleepovers and we do not provide areas to sleep. Our events are fast moving and interactive! Find out more.

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We encourage you to stay together during the tours and experiences. However, during breaks you are welcome to explore individually or in groups.

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We try to keep the initial group together, however if there is a large number of people we will separate into two groups to allow a full experience.

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Warmer clothes are advisable. We recommend you check the weather forecast in Bodmin prior to arriving. More clothes are better than not enough and we encourage layers. 

Good sturdy footwear is recommended. Please no stilettos or open toed shoes or sandals.

You will be on your feet a lot.

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You may bring your own smaller pieces of equipment to use on your breaks if desired. A torch with spare fully charged batteries. A mobile phone charger.

Cameras and voice recorders are allowed during your breaks or when you are exploring.

You may bring your own snacks or packed lunch. We have access to hot water.

No alcohol is permitted during the event and we have a strict no drug taking policy also. We reserve the right to refuse entry to anyone who appear intoxicated.

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These are not experiences for the light hearted. It can be scary, enlightening, unpredictable and emotional. Many interactions can and will happen.

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This is impossible to answer as the whole jail is paranormally active. It is unpredictable and all areas of the jail are subject to activity. Why not check out or Paranormal Tours?

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We will give you a great insight into the paranormal world at Bodmin Jail in a factual and entertaining way. Genuine paranormal activity happens on a regular basis – nothing is made up for entertainment.

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No! We work hard to ensure attachments or deep connections with spirits or entities do not happen. You will only take home what you brought with you!

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You will always be safe. A lot of time and effort goes into preparing and understanding the current activity prior to your visit.

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Groups

There must be a minimum of 10 guests. This does not include anyone who is eligible for free entry. Find out more.

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Prices start from just £8.50 per person. Find out more.

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Please contact us by emailing tara@bodminjail.org or call our dedicated Group & Sales Manager on 01208 76292. Tickets on sale soon...

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For group visits, we allow one driver (per coach or minibus) and one group organiser, tour escort or Blue Badge Guide (per coach or minibus).

If anyone in the group is aged under five, they do not need to pay for entry. We also offer free entry for one carer per visitor with a disability.

Please note: to qualify for a group visit, there must be 10 or more people in the group. This number does not include anyone who qualifies for free entry.

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Absolutely! We have a range of guided tours available starting from £2.50 per person.

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The Jail is accessible for standard wheelchairs and mobility aids, up to 630mm in width. Lifts are available to carry our less-mobile visitors between floors. Find out more.

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You can book a group visit at any time of year, provided we are open as usual and there is availability. It is advisable to make your booking well in advance especially if you would like to visit during peak season June – September. lease that you have reserved your place with us before you advertise dates or start selling seats. Book online here.

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We have a dedicated coach drop-off and pick-up point in Berrycoombe Vale PL31 2NR, just below Jail, with coach parking available at the Priory Car Park in Bodmin Town, PL31 2DQ. Find out how to get here.

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On arrival please make your way through the Gatehouse Arch entrance to our Admissions Hall - a member of the Jail Team will be there to greet you.

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Jail Attraction visit will be approx. 1.5-2hrs.bAllow extra time if your wish to dine and shop!

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We will endeavour to keep your group together, however the first sections of the jail attraction are pulsed, so groups of 25+ may be split across two entry pulses, approx 10 mins apart. Once through these first sections, your group will reunite in the Naval Wing to continue your journey.

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The new attraction is open from the 1st October 2020.  For further information about opening times and dates, please visit our opening times page.

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